Privacy policy
Last Updated: November 2025
Seedoperations ("the Platform") is a product of Seedoperations OÜ ("we," "us," or "our"). We are committed to protecting your privacy and providing a safe, secure experience for our users.
This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and financial analytics services. By using Seedoperations, you agree to the collection and use of information in accordance with this policy.
1. Who We Are
Company Name: Seedoperations OÜ
Product Name: Seedoperations
Legal Registry Code: 16889568
Contact Email: hello@seedoperations.com
2. What Information Do We Collect?
We collect information to provide you with real-time financial clarity (burn rate, runway, and cash flow analytics).
A. Information You Provide Directly
Account Information: When you register, we collect your Name, Email Address, and Company Name.
Support Data: If you contact us, we collect the content of your messages and contact details.
B. Financial Data (Via Open Banking) To provide our core service, you may choose to link your business bank accounts via our regulated third-party providers (such as Stripe Financial Connections or GoCardless).
We collect: Account names, balances, transaction history (dates, amounts, descriptions, and merchants), and account ownership details.
Read-Only Access: We only have read-only access. We cannot initiate payments, move funds, or change your banking settings.
Authorization: You must explicitly authorize this connection via your bank’s secure portal.
C. Usage Data We automatically collect data on how you interact with our dashboard, including your IP address, browser type, device type, and pages visited. This helps us improve the product experience.
3. How We Use Your Data
We use your data for the following specific purposes:
To Provide the Service: Calculating your burn rate, runway, and categorizing your transactions.
To Improve Seedoperations: Analyzing usage trends to build better features (e.g., smarter categorization rules).
Communication: Sending you critical alerts (e.g., "Low Runway") or product updates. You can opt out of marketing emails at any time.
Security: Detecting and preventing fraud or unauthorized access.
We do not sell your data. We do not share your financial transaction data with advertisers.
4. Sharing Your Information
We share data only with trusted third-party service providers who assist us in operating the platform:
Open Banking Providers: To securely connect to your bank accounts. These providers operate under their own strict privacy policies and regulatory licenses.
Cloud Infrastructure (AWS / Google Cloud): To securely host our application and database.
Analytics (Google Analytics): To understand user behavior on our website (anonymized where possible).
Legal Requirements: We may disclose information if required by law, court order, or to protect the rights and safety of Seedoperations OÜ.
5. Data Retention
We retain your personal and financial data only for as long as is necessary to provide the Service or as required by law.
If you delete your account: We will delete or anonymize your data within 30 days, subject to any legal retention requirements (e.g., for tax or audit purposes).
6. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the following rights:
Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can ask us to fix incorrect data.
Right to Erasure ("Right to be Forgotten"): You can ask us to delete your data.
Right to Disconnect: You can disconnect your bank accounts at any time via the "Settings" page in Seedoperations or directly through your bank’s portal. Once disconnected, we stop receiving new data.
To exercise these rights, please contact us at hello@seedoperations.com.
7. Security
We take security seriously. We use industry-standard encryption (TLS/SSL) to protect data in transit and at rest. We do not store your bank login credentials (usernames or passwords) on our servers; these are handled securely by our regulated Open Banking partners.
However, no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: hello@seedoperations.com
